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SHIPPING
We proudly ship to Mainland US and Canada! We offer flat rate shipping on all regular orders and offer frequent promotions that feature Free Shipping*.
*Free Shipping offers or deals do not apply to orders from Alaska or the Canadian Maritimes (flat rate shipping is available to these regions).
US Orders
All US orders will be shipped from our Houston warehouse. Please allow 7-9 days for delivery from time of purchase. We currently do not offer shipping to Puerto Rico or Guam.
Canadian Orders
All Canadian orders will be shipped from our Edmonton warehouse. Please allow 7-9 days for delivery from time of purchase.
International Orders
We currently do not offer shipping for international orders outside of the US and Canada. We hope to make this available soon and thank you for your patience!
RETURNS AND EXCHANGES
WE’LL MAKE IT RIGHT!
We’re dedicated to providing our customers with the smoothest experience possible! If you’re experiencing an issue with your product(s), please contact us at support@bakscape.com.
WARRANTY FOR DAMAGED ITEMS
We’re happy to exchange any defective or damaged merchandise, quickly and free of charge! We honor a 1 year replacement warranty on our shavers in addition to a 30-day exchange on all other accessories.
WRONG OR MISSING ITEMS
No problem! We’ll exchange or correct any issues with your order, provided they remain unopened in original packaging with the safety seals intact. We’ll even take care of the shipping fees!
30 DAY MONEY-BACK GUARANTEE
At Bakscape, we stand behind our product – That’s why we offer our customers a 30 Day Money-Back Guarantee on all products purchased through our website.
If you are not completely satisfied with your product(s), contact us at support@bakscape.com to request a full or partial refund within 30 days of your purchase. Please note:
- Your refund amount will be based on the pricing reflected on your original invoice.
- Refunds will be returned to the original form of payment
- If you do not initiate your return within 30 days, we may not accept your return.
- All flat-rate shipping costs are non-refundable.
- We reserve the right to track refunds initiated from the same name, email address, billing address, mailing address or IP address. In the event we believe that a customer or potential customer has been or is likely to take advantage of our refund policy, or otherwise purchase products for reasons other than personal use, we reserve the right to deny sales or refunds to any customer.