BAKSCAPING 101

How do I assemble 2.0?

Bakscape 2.0 Assembly Instructions: https://bakscape.com/en-ca/pages/instructions

Step 1: Attach your Precision Shave Head to the Shaver Body
Line up the grooves on the head (or trimmer) to the grooves in the shaver body, press it in gently without twisting.

Step 2: Bring them together!
Slide the shaver into the stick. The friction fit design will hold it in place!
How do I assemble 1.0?

Bakscape 1.0 Assembly Instructions: https://www.youtube.com/watch?v=Mrj5ecrRgF4
and https://www.youtube.com/watch?v=9pVMILqQXGQ&t=42s

Step 1: Ensure the Precision Shave Head is not attached
Ensure the Precision Shave Head is detached from the Shave Unit.

Step 2: Rest the Shave Unit in the Stick
Holdy your shave stick in front of you so that the label is visible. Rest your shaver body in the shave stick's cup, power button facing the floor. Wrap the back brace around the shaver body with the arrow pointing upwards, towards the top of the shave stick. Press it around the body of your shave unit, into your shave stick's cup, until you hear a satisfying click on both sides.

Step 3: Insert the Precision Shave Head into the Shaver Body
Now that your shaver body is secured into the shave stick, you can connect your precision shave head to the body. Line up the notches of the head & body, and gentle press it in without any twisting.
WHAT LENGTH OF HAIR IS BEST SHAVED BY BAKSCAPE?

The BAK-2.0 shaver works best on hair that is less than 2mm long. Shaving longer hair may work, but we don’t recommend it because it may irritate the skin and shorten the life of the shaver head. Shaving longer hair will also make the shaver harder to clean. For these reasons we reccomend using the trimmer head before the precision shave head. Shaving once or twice per week will keep the hair under 2mm.
HOW OFTEN WILL I NEED TO SHAVE MY BACK WITH BAKSCAPE?

Using Bakscape once or twice a week will maintain a smooth clean look for most users.
DOES MY BACK HAIR GROW BACK FASTER AFTER SHAVING IT?

No. According to many sources including Lawrence E. Gibson, M.D., shaving hair doesn’t change it’s thickness, color or rate of growth. Shaving facial or body hair gives the hair a blunt tip. The tip might feel coarse or “stubby” for a time as it grows out. During this phase, the hair might be more noticeable and perhaps appear darker or thicker, but in actuality it’s not. 
HOW DOES THE BAKSCAPE SHAVING SYSTEM COMPARE TO ALTERNATIVES?

Bakscape stacks up extremely well against every alternative.

Waxing: Ouch! Aside from the enormous amount of pain that no one should endure, the annual cost to get a smooth back with waxing sessions comes in around $1,200.00 – $1,400.00.

Laser Hair Removal Treatments: Laser hair removal treatments are also extremely painful (Ow!) and expensive at $450 per visit. Most patients will undergo several rounds of treatment (more $$$), and results will widely vary from person to person.

Electric Trimmer: Electric trimmers are fine for longer hair, but never leave you with a smooth finish. And you need a second person to reach most areas of your back. So if you are alone, they are useless for a complete back shave.

Chemicals: Chemicals will simply just dissolve the hair. You must have someone else apply the chemicals, wait 15 minutes and then rinse it off. Once the chemicals are rinsed off you may need to further shave or pull the remaining hairs that did not initially get dissolved. There is a risk of severe irritation and even scarring using chemicals. Not a process you’ll do very often.

Razors: Tricky at best. A razor only shaves in one direction, making shaving your back a time- consuming task. Also, ask anyone who has shaved their back with a razor and how often they have cut themselves, especially if they have any skin tags or moles.  

With Bakscape, you can shave in any direction, wet or dry. You can shave by yourself and ensure all areas get covered. You can get the job done fast, and enjoy having a smooth back ALL the time – not just after a major shave.
Are there instructions?

Absolutely! We've created comprehensive instructions to guide you through the process. Visit https://bakscape.com/en-ca/pages/instructions for a video guide!

Watch and learn: Click on the video, sit back, and watch as we guide you through each step.

Rather read it? Got you covered:

1. TRIM: Start with our trimmer on hair longer than 1/16" or 2mm.

2. CONNECT: Attach the Shaver Body to the Shave Stick by sliding it right in. Add the Precision Shave Head by lining it up and pressing in gently.

3. LATHER: Apply our Shave Soap to the Precision Shave Head for a smooth and frictionless shave.

4. SHAVE: Reach back and shave in the shower. Go in any direction you want!

5. TIDY: Clean your Precision Shave Head after each use. We've included all the tools you'll need! Air-dry before reattaching.

6. TREAT: Finish with Bakscape After Balm for skin nourishment and a soft, smooth feel.

Tips:
TRIM DRY: For optimal trimming, do it on dry hair and skin.
WET AND SOAPY: Use the Precision Shave Head in the shower with Bakscape Shave Soap for the closest shave.
DON'T PUSH IT: Glide the shaver gently for the best results.
CLEAN UP: The Precision Shave Head is designed for easy clean-up.
For further details and video instructions, visit https://bakscape.com/en-ca/pages/instructions


If you have additional questions, feel free to reach out to our customer support team at support@bakscape.com. We're here to help you achieve the best grooming experience with Bakscape!
Can I use Bakscape on other parts of my body?

Yes! In fact, we recommend it! The trimmer attachment is great for more personal grooming, and the Precision Shave Head can be used for your back, chest, head, arms & legs!

YOUR BAKSCAPE

What's the difference between 1.0 and 2.0?

1. The Precision Shave Head is better than ever
Our latest Precision Shave Head features a Titanium-coating for an even closer and smoother shave, significantly reducing the chance of irritation.

2. The Shave Stick has Evolved!
Bid farewell to the back brace with the revamped Shave Stick, featuring easy snap-in, snap-out assembly. It has been reinforced for maximum durability, ensuring resilience with regular use.

3. Shave Unit Sports a new Grip
The enhanced grip on the sides of the body ensures slip-free hand-held precision, a notable advancement from the previous version.

4. The packaging is Sweet
Bakscape 2.0 comes in super-sleek packaging. It's a feast for your eyes.

5. It looks better!
Embrace a refreshed and sophisticated look with the new kit, upgrading your grooming routine into a stylish statement. This aesthetic upgrade sets it apart from the previous version.

6. New Accessories!
Enhance your grooming routine by exploring the Cult-Favorite Shave Bag (sold separately), a perfect companion for the new Back Shaver. Whether you're storing it in view or traveling with it, the Shave Bag is a must-have.

We've also added a Tethered Port Plug and a convenient loop for hanging when not in use.

7. Warranty Extensions
Subscribers enjoy the confidence of a lifetime warranty. This guarantee surpasses the offerings of the previous version, demonstrating our commitment to customer satisfaction.

What's the difference between the 3 kits?

Each of our Kits build on the STARTER KIT:

-Shaver Body (motor)
-Precision Shave Head
-Friction Fit Handle
-Trimmer attachment
-Accessories Kit (charger, cleaning tools).


Below is what builds onto this Starter Kit:

Classic Kit:
+1x Shave Soap (2oz)
+1x After Balm (2oz)

Advanced Kit:
+1x Shave Soap (6oz)
+1x After Balm (6oz)
+Bakscape Travel Bag

Premium Kit:
+2x Shave Soap (6oz)
+2x After Balm (6oz)
+Bakscape Travel Bag
How do I use the shaver?

The Shaver can be used dry or it can be used with Bakscape shaving soap in the shower.

Attach the shaver to the Bakscape Stick.

Hold the Shaver in the palm of your hand. Press the On/Off switch to turn the shaver on.

If using wet in the shower, apply shaving soap directly to the Shaving Head.

Press the Shaving Head against your skin. It is not necessary to press hard to shave. Pressing hard does not cut closer and could increase irritation. The Shaving Head will flex to follow the contours of your body.

Move the Shaver slowly around your body. You may use linear strokes, or rotating motion, whichever feels most effective.

Use a hand held mirror to check the back of your body to confirm a complete and thorough shave. Use your free hand to feel for complete and consistent cutting.

When finished turn the Shaver off. Check for the blinking red Charging LED.
Is the BAK Shaver Waterproof? Can I use it in the shower?

Yes. Our shavers are made to be used in the shower and meet the IEC’s IPX4 rating which protects against splashing water from any direction. While our shavers have been tested for a variety of conditions, due care should be taken when handling electrical devices near water.

Do not operate the shaver when completely submerged in water.
How do I charge my BAK Shaver?

The shaver comes with a cord to plug into any standard USB port (USB charge block not included) 

2 hours to fully charge, 90 minutes of shaving time.

Before using, read the important safety instructions in the manual.

Ensure the Shaver is switched off. Connect the shaver to the charging cable, and the charging cable to a USB port. 

Charge for 2 hours when using for the first time. The first charge is important to the shaver’s battery life.

When plugged in, the Charging LED will light up Red.

When the battery is fully charged, the Charging LED will turn off.

To preserve the life of the battery: Do not charge the battery after each use. The best practice is to use the shaver until the Battery LED flashes red. It is best to unplug the Charging Cable once the battery is fully charged, do not leave the Charging Cable connected for longer than 24 hours.

When in use the Battery LED will light up Green. On a full charge, the battery will provide up to 90 minutes of shaving time.

The battery LED will light up red when the shaver needs to be recharged.
How do I clean the shaver?

Like all rotary shavers, they should be emptied and cleaned after each use.

Open each shaver head, empty clippings and rinse.   
How long will my Precision Shave Head last?

It is important to replace the shaving head when necessary to continue a close, comfortable shave without irritation. For the smoothest results, we recommend replacing your Precision Shave Head every 60-90 days.

Replacement is likely needed if you start to notice these signs of wear:

Irritation: As the head get excessively worn you may experience some skin irritation. This could be especially noticeable when applying moisturizing lotion.

Pulling: When the shaving head is worn, you may feel a sense of pulling and a loss of closeness when you shave. This is an indication that it is time to replace
What does the Shave Soap do?

Using the shave soap makes for a much smoother, more comfortable, and more effective shave. You can shave dry of course, but users tell us it’s a 100% better experience with our Shave Soap.
Are the Shave Soap + After Balm Cruelty Free? And is it vegan?

Yes! Here at Bakscape, we know that fur should remain on animals, not backs. Our products are 100% cruelty free and not tested on animals.

Yes they are also vegan!
Do the old parts fit the new release? / Compatibility. / Interchangeability

If you happen to have spare Precision Shave Heads, here's some good news – the earlier version of the Precision Shave Head & Trimmer are compatible with the 2.0 body!

If you're not yet ready to upgrade to 2.0 entirely, you can still use the new Precision Shave Heads with your old model 😊

The new shave stick features a Friction Fit design, making it incompatible with the previous shaver body.
Can I order extra Soap by itself?

Drop by our Accessories page at https://bakscape.com/en-ca/collections/accessories for all your soap needs. You'll discover our 6oz bottles of shave soap and afterbalm deals, complete with pump tops.

Not a fan of the afterbalm? No worries at all! Feel free to reach out to us at support@bakscape.com, and our team will tailor your order to suit your needs.

Cheers, and happy shopping!
I bought the Starter Kit, but now I'd like a Baklicator. Can I buy it separately?

Absolutely! Visit https://bakscape.com/collections/accessories/products/baklicator-bundle-2-0 to buy our Baklicator bundle as an individual add-on.
What is a Baklicator?

Our Baklicator is an innovative and efficient tool for applying your afterbalm. It has a non-porous foam that won't absorb your balm, on a long handle. This helps you apply afterbalm to your back after shaving independently. Our afterbalm works wonders to soothe and calm your skin after shaving.

Without the Baklicator, reaching those tricky spots on your back for aftercare can be a real challenge.

Didn't choose a kit with a Baklicator? Visit our Accessories Page https://bakscape.com/collections/accessories to buy it as an individual add-on.

YOUR ORDER

How do I find the status of my order?

You can find your order status by checking your confirmation email. The link in the email will update you with the shipping status of your product. 
Can I try a sample of the Bakscape before committing to buying it?

Thank you for your interest in trying out Bakscape! As it's a personal grooming product, we don't offer samples for trial, but we're confident in the quality and effectiveness of our product. For your peace of mind, we provide a 30-day money-back guarantee. This means you can confidently try the Bakscape, knowing that if it doesn't meet your expectations for any reason, you can return it within 30 days for a full refund.

We're dedicated to ensuring your satisfaction and making your grooming experience effortless. If you have any more questions or concerns, please don't hesitate to reach out. We're here to assist you!
I bought Kit Only. How do I get the lifetime warranty?

Our lifetime warranty is exclusively available to customers who subscribe within their first year to our Subscribe & Shave program. While subscribed, Precision Shave Head replacements are automatically sent out to you at a discounted price, however often you need them. As a subsriber, if anything ever happens to your Bakscape or any parts to it, including physical damage, you are covered by 100%. Otherwise, you will need to buy your replacement outright.

Subscribing is available here: https://bakscape.com/collections/accessories/products/precision-shave-head-2-0

Have any questions? Email support@bakscape.com and our team will be ready to help.
Warranties

When you choose Bakscape, you're automatically covered by our 1-year limited warranty for all manufacturer defects. And here's a bonus: if you're an active subscriber, your coverage extends to physical damage for life.

Fill out this link and our team will get on it ASAP!: https://bakscape.loopreturns.com/#/
Do you offer Returns or Refunds?

Here at Bakscape, we've got your back. If you decide that Bakscape kit isn't quite what you were looking for, no worries. We offer a 30-day money-back guarantee. Use https://bakscape.loopreturns.com/#/ to get the ball rolling on your return for refund.

Before you pull the trigger on a return, know this: if you're having any issues with your Bakscape, we're here to help. You're covered by our 1-year warranty for any manufacturer defects (and if you're subscribed, you have even more coverage.) So why not give us a shout? We'll do our best to fix things up for you and keep you looking sharp.

SHIPPING

Shipping

We currently serve the US, Canada, and the UK!

Free shipping excludes Alaska, Hawaii, the Maritimes, and the UK.

Our US and UK orders ship from the US.
Our Canadian orders ship from Canada.

Expedited shipping options available in your area will be shown on the checkout page!

 

Holiday Orders

Please order by December 12th for guaranteed arrival before Christmas. Be advised that due to the large volume of shipping happening in the season our delivery times may be affected. Please allow an extra 2-3 business days for shipping on orders placed between Nov 10th to Jan 10th.

US Orders

All US orders will be shipped from our Houston warehouse. Please allow 7-9 days for delivery from time of purchase. We currently do not offer shipping to Hawaii, Puerto Rico or Guam.

Canadian Orders

All Canadian orders will be shipped from our Edmonton warehouse. Please allow 7-9 days for delivery from time of purchase.

International Orders

We currently offer international shipping to the United Kingdom!
EXPEDITED SHIPPING

Q1: I need this now! Do you offer expedited shipping?

Certainly! We are thrilled to offer expedited shipping options to ensure your kit reaches you as quickly as possible.

Q2: How can I check the costs and estimated delivery times for my location?

To determine shipping costs and estimated delivery times tailored to your location, visit our checkout page. Enter your shipping details, and you'll find various shipping methods, each with its own pricing and delivery timeframe.

Q3: What is the default shipping option, and what are the estimated delivery times?

Our default shipping is free and typically takes 7-9 business days.

Q4: Can I track my order during the shipping process?

Absolutely! Once your order is shipped, you will receive a tracking number. You can monitor the progress of your delivery in real-time.

Q5: What if I encounter issues with my shipment or have further questions?

If you encounter any issues or have additional questions, please don't hesitate to contact our customer support team at support@bakscape.com. We're here to assist you and ensure your grooming experience is hassle-free!
Who do YOU SHIP THROUGH?

We primarily use UPS, USPS and Canada Post.
Do your packages require a signature?

No they do not!

Can you tell what's in the box by the look of it?

Our packaging is discreet, typically arriving in a plain brown box without any Bakscape branding. Your privacy and confidentiality are important to us, so rest assured that nobody will be able to discern the contents of the package simply by its appearance. Up closer, the shipping label will reveal that the package has come from our warehouse with a return address. However this is small and would need to be seeked out.

SUBSCRIPTION

What's the deal with this subscription?

Hey gentlemen, we're bringing you the ultimate grooming VIP experience – introducing the exclusive perks of our Subscribe & Shave service.

Picture this: your replacement Precision Shave Heads are on cruise control, showing up at your door right when you need them. And that's not all – they're discounted every time.

When you're subscribed, you also score a lifetime warranty on your Bakscape, guaranteeing your grooming gear for the long haul!

There's MORE! With our subscription, you're not just a passenger; you're the captain of your grooming destiny. Choose the frequency of deliveries, skip shipments, and more – it's like having a grooming concierge at your fingertips! No need to lift a finger or stress about restocking; it's all automatic, baby!

Now, for the non-subscribers out there... Not only are they paying full price for their Kit, they're also navigating the wild world of full-priced replacements AND settling for a mere one-year limited manufacturer defect warranty.
But not you! Enjoy the luxury of effortless grooming, a Bakscape backed by a lifetime warranty, and the power to customize your grooming experience. Ready to upgrade to the hassle-free grooming lifestyle? Subscribe now and let the automatic awesomeness begin! 🚀✂️
Lifetime Warranty Details

Subscribers to our Subscribe & Shave program get a lifetime extended warranty. Here's why our lifetime warranty is the ultimate game-changer:

Discounted Replacement Precision Shave Heads: You'll get discounted replacement Precision Shave Heads that arrive exactly when you needed them to.

Physical Damage Replacements for Life: We get it—our product gets used in the shower. Drops happen! But with our lifetime warranty, you're covered. We've got your back with free replacements for life.

Manufacturer Defect Warranty for Life: Quality matters, and we take it seriously. That's why we offer a manufacturer defect warranty for life. If your product encounters any issues due to manufacturing defects, rest assured that we'll handle it, no questions asked. It's our way of ensuring that you always receive the best craftsmanship and performance, every time you shave.

Want to get in on the lifetime warranty? Subscribe here in your first year to grab a spot: https://bakscape.com/products/precision-shave-head-subscribe-save
I already cancelled my Subscription. Can I sign up again for the lifetime warranty benefits?

Our lifetime warranty benefits are reserved for active subscribers only. Once you've cancelled your subscription, you will need to sign back up within your first year to regain the perks! Subscribe here: https://bakscape.com/products/precision-shave-head-subscribe-save